Privacy Policy

Effective Date: 17th August 2026

At Universal Verify, we value your privacy. This Privacy Policy ("Policy") outlines how we collect, use, and protect any personal information you share with us when using our services, including our website, open source tools, and Digital ID verification services (collectively, the "Service").

By using the Service, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

1. Information We Collect

We collect minimal personal information needed to operate our website and Digital ID verification services:

2. How We Collect Information

• We collect basic analytics data when you visit our website to understand usage patterns and improve our services.
• When we provide verification services for event organizers and ticketed venues, Digital ID information is collected from your digital credential only when you actively consent to disclose the requested information in the verification flow.
• Our standalone open source tools do not collect or transmit any data to our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To improve our website and services based on usage analytics.
• To authenticate Digital ID credentials and verify requested age or identity information.
• To provide the authorized verification result to the person or organization requesting the verification.
• To prevent fraudulent or unauthorized verification activity.
• To ensure the security and integrity of our services.
• To meet our legal and regulatory obligations.

4. Data Sharing

• We do not sell personal information. We disclose identity information or verification results only to the requester identified in the verification flow and only after the credential holder authorizes the requested disclosure.
• Providers that operate our website, analytics, hosting, and infrastructure may process limited technical information generated by normal web traffic, such as IP addresses, basic request logs, and site usage data. We do not provide Digital ID attributes or verification results to analytics providers, and any hosting or infrastructure processing of verification traffic is solely to operate and secure the Service on our behalf.
• We may disclose information if required by law or to protect our rights and safety.
• Our standalone open source tools are designed to be self-contained and do not transmit data to our servers.

5. Data Storage and Security

• All data is stored securely in the United States using industry-standard encryption and security measures.
• We use secure, encrypted connections to protect data during transmission.
• We maintain secure audit logs of access and activity within our systems.
• However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain different types of data for varying periods:

• Website analytics: Deleted after 2 years
• Digital ID attributes and verification results: Deleted within 24 hours

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
• Correction: You can request that we correct any inaccurate data we hold about you.
• Deletion: You can request the deletion of your data.
• Objection: You may object to specific types of processing.
• Portability: You can request that we provide your data to you in a structured format.
• Non-Discrimination: We will not deny you service for exercising your data rights.

To exercise these rights, please contact us at support@universalverify.com.

8. Cookies

We do not knowingly use any non-essential cookies or tracking technologies. However, some third-party libraries or embedded services used on our site may set their own cookies. While we make efforts to review and monitor the tools we use, we cannot guarantee that third-party code will not set cookies without our explicit knowledge.

If you notice any unexpected cookies or have concerns about how your data is handled, please contact us at support@universalverify.com.

9. Open Source Tools and Hosted Verification Services

Our standalone open source tools are designed with privacy in mind, while our hosted verification services process only the Digital ID information authorized by the credential holder:

• Standalone open source tools do not collect or transmit any data to our servers
• Hosted verification services process only the requested Digital ID attributes or verification results authorized in the verification flow
• You have full control over how the tools are implemented and what data they process

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Policy on our website and updating the "Effective Date" at the top of the page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Universal Verify

Email: support@universalverify.com

Website: https://universalverify.com